Dave Durbin is President and founder of Bay Mortgage, which is located in Traverse City, Michigan and serves that state. Bay Mortgage specializes in residential mortgages for the purchase of a home, debt consolidation to pay off high interest bills or just a simple refinance of a mortgage to get a better interest rate. Nearly 90% of Bay Mortgage business comes from repeat customers and referrals. As their individual referral base continued to grow, Bay Mortgage needed to craft a business system that would allow them to continue to exceed their customer’s expectations. As a result, all of their personnel are hired, lenders are selected, and business systems are designed around the customer being truly the most important aspect of their business.
At Bay Mortgage one can get pre-qualified or apply for a loan online. The application is the same, a mortgage consultant will contact the applicant for further information. They also have a no cost/ no obligation questionnaire for those who would like a little more info that isn’t on the website. The website does include a good bit of information, however. A mortgage glossary is a recent addition and quite useful. Financial lingo can be rather daunting and the glossary can demystify it. A frequently asked question section addresses some of the queries that come up during the mortgage process. Bay Mortgage reminds the client that he can call or e-mail further questions. Useful mortgage calculators are also included on the website. Some of the other resources include a movers guide, homebuyer education by Freddie Mac and where to obtain a free credit report. There are also various forms to be downloaded, including a Uniform Residential Loan Application in both English and Spanish. Bay Mortgage is prepared and convenient.
Loans offered by Bay Mortgage:
Bay Mortgage looks at the clients entire financial picture before recommending a loan product. They wish to find the perfect match for their client financially and for their stage in life. Some of their products are:
- 30 and 15 Year Fixed Rate Loans
- Adjustable Rate Mortgages
- Construction Loans
- Refinance Loans
- Cash Out Debt Consolidation Refinances
- Home Equity Lines of Credit
- Zero Down Purchases
- New Home Purchases
- Land Loans
- Investment Properties
Customer care is what drives Bay Mortgage. They strive to be convenient to their clients and responsible to their community. They realize that the community is what supports them and are thankful for the area in which they work. As Bay Mortgage continues to grow, they promise to continue to give back to the community that has provided them with so much.
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This site is not a broker and does not collect or solicit mortgage applications. Content is for informational or comparison purposes only. Services are not available in New York. Products and services may not be available in all other states.