Grand Oak Mortgage Company, Inc. is a privately owned mortgage broker. It is based in Grand Blanc, Michigan, and has been in operation serving this community for over thirteen years. Their staff of Mortgage Specialists has a combined experience of over twenty-five years in the mortgage industry. As mentioned in a letter from Carol Landis, President of Grand Oak, they share the goal of making sure that “every customer is an informed, satisfied customer.”
The company’s philosophy is that their success is based on their ability to provide their customers with a “pleasant and rewarding experience,” such that their clients become repeat customers as well as provide referrals. Grand Oak strives to help clients make the best decisions for them. They even make it a point to let customers who may have poor credit, who have filed for bankruptcy, or who have high income-to-debt ratios know that they may still be able to qualify for loans and that they are willing to help explore options.
Loans Offered by Grand Oak Mortgage Company
- First Time homebuyers Programs
- FLEX 97 Loans
- 100% Financing/Zero Down Loans
- 90% LTV No Mortgage Insurance Program
- 103% LTV Program
- 15, 20, and 30-Year Fixed Rate Loans
- 3/1 Adjustable Rate Loans
- 5 and 7-Year Balloon Loans
- Bridge Loans
- Construction and Construction-Permanent Loans
- Debt Consolidation Loans
- Combo Second Mortgage Loans
- Rate and Term & Cash Out Refinance Loans
- Self-Employed Loans
- Home Equity Loans
- Poor Credit Loans
Grand Oak also offers a Mortgage by Mail Program and a Rapid Approval Program, in which clients can get approved within one hour and close their loans within ten days. Potential clients can apply for new purchase or refinancing loans by phone, by making an appointment and coming into the office, or online through their website.
In addition to allowing customers to apply via the Internet, Grand Oak’s website includes qualification and amortization calculators, articles, and a mortgage FAQ section. Through reading through this website, potential clients can find answers to such questions as “What is a Rate Lock?” or “What is the Difference Between Pre-Qualification and Pre-Approval?” They also provide information on different types of loans and what causes mortgage rates to fluctuate. The First Time Home Buyers Guide and the section devoted to Construction Loans are especially extensive, and includes material that range from information on finding and evaluating real estate professionals and contractors to needed documents for the applications to the closing processes.
Another way that Grand Oak keeps their clients informed is through “The Mortgage Monitor,” which appears to be a newsletter publication that they mail out. Issues of “The Mortgage Monitor” have also been made available online. However, as there are only two issues (August 2000 and April 2000) on their website, it seems like Grand Oak may be running a little behind in keeping potential online customers up-to-date.
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